Can I save my card for automatic billing?

Yes. Saving a card lets us automatically charge your invoices on their due date, so you...

Can I set up automatic recurring payments?

Yes. If you have a saved card or an active PayFast subscription linked to your account,...

How do I get an invoice or receipt for a payment I made?

All invoices and their payment status are available at any time in your client area:...

How do I pay via EFT / Bank Transfer?

To pay an invoice via EFT: Log in to your client area at...

How do I pay via PayFast?

PayFast lets you pay using EFT, card, Instant EFT, or other supported wallets — all...

How to pay invoice

Keeping your invoices paid ensures your services remain active without interruption....

Invoice not marked as paid

If you have made a payment but your invoice still shows as unpaid, do not panic. This...

What currency are invoices billed in?

All invoices are billed in South African Rand (ZAR). Prices for hosting, domains, and...

What happens if my payment fails or my invoice becomes overdue?

If a payment attempt fails (for example, an expired card or insufficient funds), you'll...

What payment methods do you accept?

We accept the following payment methods: Credit/Debit Card — Visa and Mastercard,...

Who do I contact about a billing query or dispute?

If you believe there's an error on an invoice, or have any billing question: Log in...