Who do I contact about a billing query or dispute?

If you believe there's an error on an invoice, or have any billing question:

1. Log in to your client area
2. Go to Support > Open Ticket
3. Select the Billing department
4. Include your invoice number and a description of the issue

Our billing team will review and respond as soon as possible. Please avoid withholding payment while a dispute is under review, unless otherwise agreed — this helps prevent unnecessary service interruptions.